Ticket Policies

RETURNS / REFUNDS

There are no refunds on the purchase of tickets unless the performance is cancelled. The Academy will make every effort to exchange tickets subject to availability. There is a $5 per ticket fee for all exchanges.

BABES-IN-ARMS POLICY

If the child cannot take a seat and will remain in the arms of the parent or guardian, a ticket of admission is not required. Please note, if the child has not reached their second birthday, they may not be admitted into the venue. Please ensure you contact the Academy Theatre for confirmation before bringing a child under two years of age.

PRIVACY POLICY

The personal information collected herein is done so in keeping with the regulations of the Ontario Freedom of Information and Protection of Privacy Act. The information collected is for the use of the Academy Theatre and its rental clients for the purposes of ticketing, marketing and promotion. The Academy Theatre does not, nor will it sell, trade or disseminate in any way information collected through this website. For further information please call the Academy Theatre Administration Office at 705-324-7742.